Book Review: Be Our Guest

Sometimes small books carry big punches, and that's just what Be Our Guest: Perfecting the Art of Customer Service (Amazon affiliate link) does. The funny thing is, Disney doesn't do anything small. If you want to get an insiders view of how Disney makes the world a happy place, this is the book for you. When ever I read a book about a global brand,...

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Book Review: CrushIt!

Lot's of people have written reviews of CrushIt! by Gary Vaynerchuk. Here is mine.This is an easy read. What I mean by that is the book is somewhat short, and Gary does a great job of explaining himself and his ideas. this book could have easily been two or three times as big.If the first chapter was the only one in this book, it would be worth it. Passion. You gotta have it. Without it, there's little point.If you're a Vayniak, someone who is a a Garyvee fan, you've probably heard a lot of what's in this book. But even so,...

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Book Review: TwittFaced

Twitter is something I know pretty well. I've been a user for 2 years. While I don't have tens of thousands of followers, I understand the power of Twitter. When I learned Josh Peters wrote a book out on Twitter, titled TwittFaced, I thought I would give it a read. I gave Josh my money and off I went.It's not a long read, 156 pages or so, but man,...

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